Frequently Asked Questions

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Product Returns And Exchange
Product
What Are Portaborse Accessories?
Portaborse accessories are portable handbag accessories. The word Portaborse deriving from the Italian language, and was in fact suggested by a Swiss-Italian connection of the HERUNO brand.
How Much Weight Can The Portaborse Accessories Hold?
Our accessories can hold the weight of small to medium-sized handbags, but may be used for similar sized satchels and laptop bags.
How Safe Are Portaborse Accessories To Use?
Ensuring the safety and security of the ones possessions remains the responsibility of the user HERUNO Portaborse Accessories. However, the non slip mat and the weight of the hooked bag, help the accessories to grip onto the appropriate tabletop surface, without risk of falling due to accidental touch.
Are Portaborse Accessories Durable?
Handled with love and care and following our above-mentioned guidance, our accessories should survive years upon years. We advise you to store the accessory inside the drawstring bag it comes packaged in to reduce the appearance of scratches.
Returns And Exchange
What Is The Returns And Exchange Policy?

HERUNO welcomes the return of products that prove faulty, broken and/or damaged on receipt to our customers. In this event we will offer an exchange or refund for the accessory at the earliest convenience.

After a period of 30 days after purchase, if opened and used, HERUNO will not accept returns or exchange of its accessories. However, for customer support, contact us here as we may be able to assist you and your situation.

Post and packaging will be free of charge for all eligible return and exchange items until further notice.

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